We understand the need for protecting a patient’s privacy. Therefore, we adhere to the highest standards of securing all transactions and patient information privacy. Please read below about our data/information collection and sharing practices.
A patient, his/her attendant/ relative/ friend or affiliates; user of the Website
Information about Spinalogy Clinic
Collection of Personal and Other Information
When a User comes to our Website and intently fills up the form to share details of his/ her health conditions, we store the information safely to ensure an efficient, smooth and personalized experience.
In general, you can browse the website without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us anymore. We will protect the data provided. Wherever applicable, we indicate which fields are required to be filled and which ones are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website.
We process your personal information for a number of legitimate interests, including providing you with services, administering our relationship with you, for marketing and service/product improvement purposes and in order to exercise our rights or handle claims.
We may automatically track certain information about you based upon User behaviour. We use this information to do internal research on our Users demographics and interests to better understand, protect and serve our Users. This information is compiled and analysed on an aggregate basis. We use data collection devices such as ‘cookies’ on certain pages of the Website to help analyse our web page flow, measure page effectiveness, and promote trust and safety.
If you send us details of personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you. We also use technology to help us understand your personal preferences so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profiling.
We retain your personal information in accordance with Spinalogy Clinic’s records retention policies or any retention periods prescribed by law or recommended by regulators, industry bodies or associations. However, there may be circumstances that mean we must retain your personal information for longer.
Your Consent or User Consent